Last Tuesday, 24th May, our colleague Tolo Vilanova, assistant manager of MarSenses Puerto Pollensa Hotel & Spa, collected the SICTED distinction of Tourist Quality of Pollença awarded to our adults-only accommodation.
Within the framework of the Integral System of Tourism Quality in Destinations (SICTED), this is a recognition of the commitment to continuous qualitative improvement with the ultimate goal of improving the tourist experience and satisfaction, with the support of the Spanish Federation of Municipalities and Provinces (FEMP).
For its part, Pollença is one of the pioneering municipalities to implement this tourist quality system whose benefits are:
- To establish a permanent management structure that ensures the increase of the competitiveness of the destination’s tourism companies.
- To offer a homogeneous level of quality in all tourist services. To increase tourist satisfaction and foster tourist loyalty.
- To increase the involvement and participation of business owners in the development of tourism in the destination. To participate together with 191 destinations in a nationwide project.
Once again, MarSenses Hotels & Homes is committed to supporting sustainability by valuing resources and respecting our immediate environment.
More information here.